Timothy R. “Tim” Rogers, BA in Political Science and History
President and CEO
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Tim has 29 years of experience working in the home care, home health & hospice industry. He received his B.A. in Political Science and History from the University of North Carolina at Chapel Hill. Prior to home care & hospice, Tim worked for 9 years with the State Employees Association of NC and NC Bankers Association in member relations and as a lobbyist. His home care, home health & hospice experience is extensive, having worked as the first Director of Government Relations and Chief Lobbyist for the Association for Home & Hospice Care of North Carolina, Vice President of Government Relations for Comprehensive Home Health Care and Hospice (now Liberty), Director of Regulatory Affairs and Strategic Planning for Tar Heel Home Health and Hospice of Tar Heel (now Kindred at Home/Gentiva), and finally as President and Chief Executive Officer for the Association for Home & Hospice Care of North Carolina (since 2001). He holds numerous leadership roles and/or sits on numerous boards/commissions: State Health Coordinating Council (Home Health & Hospice Representative - appointed by Governor Roy Cooper); Chairman - The Council of State Home Care & Hospice Associations; Board Member, Second Vice Chairman-National Partnership for Medicaid Home Based Care, Washington, DC; Member, National Hospice and Palliative Care Organization and NHPCO’s Council of States; Member, NHPCO’s Public Policy Committee; Member-NAHC’s Forum of State Associations (Past Chair); Sole State Association Executive on the NAHC Home Health and Hospice Financial Managers (HHFMA) Workgroup; Governor-Appointed Home Care, Home Health and Hospice Representative South Carolina CON Task Force; South Carolina DSS Advisory Board Member; Past Board Member of NAHC. Tim is a past Public Member of the North Carolina Board of Pharmacy; Tim is a recipient of AHHC’s Dr. Ellen B. Winston Award for Outstanding Service to the Home Care and Hospice Industry and Home Care and Hospice Champion award.
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Judy Penn, BS in Business Management
Chief Operating Officer
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Judy joined AHHC in 1991 following eight years as the Director of a United Way funded medical clinic for adolescents. After 30 years with AHHC, Judy’s responsibilities now include overseeing the day-to-day operations; financial management; membership recruitment & retention; development of Affinity programs; and working closely with AHHC’s Vendor community for exhibiting, sponsorships and advertising opportunities. Judy serves as key staff liaison for AHHC’s annual audit and 990 taxes; Board of Directors nominations and ballots; and regulatory reporting for lobbying efforts. Judy serves as the Treasurer of CAREPAC and is the Executive Director of AHHC’s 501(c) (3) foundation, The Hospice & Home Care Foundation of North Carolina.
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Kathie Smith, BSN, RN
Senior Vice President of Home Care and State Relations
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Kathie Smith, RN, has been with the Association for Home and Hospice Care of NC since 2004 and graduated May 12, 2018 with her BSN from Barton College. Prior to her employment at the Association, she worked with the NC DHHS Division of Medical Assistance, the state Medicaid agency, in the Home Care Policy section. Kathie has extensive experience working with the Division of Health Service Regulation on Home Care licensing rules, laws and regulations as well as NC Medicaid policy and billing requirements. She provides technical assistance on a number of regulatory and operational issues to AHHC members. Kathie is certified in integrated chronic disease management, is a master training in Coaching Supervision and served on the North Carolina management team for the Personal and Home Care Aide State Training (PHCAST) grant which has developed Home Care Specialty training for NC home care aides. She also served on the NC Better Jobs Better Care partner team that developed the NC New Organizational Vision Award (NC NOVA), a workforce development program for direct care workers. Kathie is a frequent state and national speaker on topics related to Home Care Licensing rules, regulations, laws, and payer source policies. She is the Editor of 4 member newsletters including the In-Home Aide Partners in Quality Care newsletter with a national viewership. She is a member of the American Nurses Association, the North Carolina Nurses Association, Sigma Theta Tau International Honor Society of Nursing, and Alpha Chi National College Honor Society.
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 Shannon Pointer, DNP, RN, CHPN
Senior Vice President of Hospice & Palliative Care
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Shannon Pointer, MSN, RN, CHPN has over 20 years of experience in nursing, within a variety of clinic, health system, school-based and community settings. Shannon is currently enrolled in the Doctorate of Nursing Practice program of study through The University of North Carolina at Charlotte and Western Carolina University. Shannon completed a Nurse Educator Graduate Certificate and a Master of Science in Nursing with a major in Nursing Systems/Populations and concentration in Community and Public Health Nursing from The University of North Carolina at Charlotte. She obtained her undergraduate Bachelor of Science in Nursing degree from The University of North Carolina at Greensboro and her ADN from Alamance Community College.
Shannon began her work within the community/public health field as a school nurse in 2004 where she learned the importance and value of good communication, collaboration and strong interdisciplinary teamwork. Shannon then entered the home health, hospice and palliative care field in 2013. Prior to employment with AHHC, Shannon served as the Director of Facility Team for Hospice & Palliative Care Center of Alamance-Caswell who merged with Hospice and Palliative Care of Greensboro. Shannon has special interests in advance care planning, advance care directives and Veterans outreach and education.
Shannon has extensive experience in building and strengthening relationships with community partners, developing and implementing an innovative variety of educational offerings for clinicians and community members, and in-depth knowledgeability of hospice regulations. Shannon is your direct contact for hospice and palliative care clinical and regulatory questions; serves as your key liaison to our extensive variety of hospice focused work groups (Social Work, Volunteer Managers, Leaders, Physicians, IPU, Long Term Care/SNF, Bereavement/Chaplain, QAPI); acts as a key member of the AHHC Provider unit and as faculty for workshops and programs provided by the association and other entities as requested; writes and edits our weekly Hospice 360 newsletter and bi-monthly Tribute newsletter; is a representative with AHHC at the 16-State Home Health & Hospice Coalition meetings; conducts monthly regulatory and compliance calls and actively engages through in person visits, attendance at conferences and webinars, as well as maintaining communication with hospice teams at NHPCO, NAHC, and C-TAC on behalf of our members.
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Shannon Mintz, RN, MBA, COS-C
Vice President of Home Health & Regulatory Affairs
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Shannon Mintz RN, MBA, COS-C is the VP for Home Health and Regulatory Affairs for AHHC. She acquired her Masters in Business from UNCW as well as her Bachelor Degree in Nursing. She has been a nurse for 25 years and has worked in different settings over the years. She started out in the hospital setting and then transitioned to a cardiology office where she worked in a Heart Failure Clinic. Shannon also worked for a hospice agency as the hospital liaison for 3 years and then worked in marketing for home health. In 2012 she helped develop the Care Transitions program and the main goal with this program was to decrease hospital readmissions by improving the transition to home. When working with the hospital system she created many community partnerships to work together to accomplish shared goals. Other responsibilities that she had in the hospital system was to manage the Heart Failure Bundle Program and she assisted with the Hip and Knee Bundle Program. Shannon’s position prior to starting at AHHC of NC is Home Health and Care Transitions Director for a hospital-based home health agency for the past 5 years. Shannon writes biweekly 360 newsletters with updates on home health. She has also participated in the Workplace Violence Strategy Project, and she is on the NAHC Education Advisory Council as well as the Diversity, Equity, and Inclusion Advisory council.
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William Glenn
Vice President of Government Relations & Public Policy
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Glenn serves as the lead advocate for the Association for Home & Hospice Care of North Carolina (AHHC) and the South Carolina Home Care & Hospice Association (SCHCHA). He is responsible for representing SCHCHA not only in the General Assembly as chief lobbyist but also before various commissions, boards, and policy makers.William promotes and advocates the mission of the home health, home care, hospice and palliative care industry.Prior to his employment with the Association, he lobbied for the North Carolina Association of County Commissioners advocating on behalf of all 100 counties in North Carolina.
William has extensive legislative experience having previously worked at the North Carolina General Assembly and in Washington, D.C. where he spent nearly a decade working for Congress in both the U.S. Senate and the U.S. House of Representatives.
Originally from Durham, N.C.,William is a proud graduate of the University of South Carolina in Columbia and currently resides in Raleigh, N.C. with his family.
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Sue Franklin
Director of Marketing and Communications, BS in Marketing
Sue Franklin is the Director of Marketing and Communications for AHHC. She obtained her Bachelors of Science degree in Marketing from Southern New Hampshire University, and has an Associate's degree in Graphic and Web Design from Quinsigamond Community College. She relocated in 2019 to North Carolina from Massachusetts, with her husband Mark. Sue has been in marketing for over 20 years and has worked in various industries utilizing skills in digital marketing, ABM campaigns, and a multitude of marketing strategies. She has worked for the real estate and credit union industry. These opportunities provided her with a comprehensive understanding of membership-based organizations and education/conference programs. As Director of Marketing and Communications, Sue will work to strengthen the Association's brand and online presence, as well as promote resources, media presence and advocacy efforts.
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Kerri Ogburn
Office Manager & Executive Assistant
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Kerri has 17 years of experience working in the healthcare industry. Prior to coming to AHHC she worked for a rural hospital in Virginia as the Medical Staff Coordinator, credentialing all physicians and mid-level practitioners. She also assisted the Chief of Staff and Hospital Administration. As the Office Manager at AHHC, Kerri handles the administrative needs of the office, maintains the database, the listservs, and the membership directories.
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Ellen Anderson, BS in Education
Accounting & Special Projects Coordinator
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Ellen previously served as AHHC’s Office Manager for 11 years. Prior to coming to AHHC she was a Senior Analyst with a healthcare consulting firm. She also has experience supporting the Director of a National industry association in Washington, DC. Ellen has a B.S in Education from James Madison University. In 2018, Ellen returned to the Association to assist with accounting and other special projects.
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