Leadership/Supervision: Key Skills for HomeCare Supervisors
Come join us at this in-person workshop for practical techniques to take back to your agency to lead your team and provide the best care to your patients!
(Private Duty, Personal Care, Companion/Sitter Agencies)
Program and staff supervision and oversight are key components in ensuring quality home care services and retention of staff. Home Care supervisors provide leadership and supervision to staff providing direct care services to home care clients/patients. This session will cover components of leadership and coaching supervision for Home Care supervisors and will provide information supervisors can add to their “toolkit” of resources for effective supervision.
See Program for Details
Kathie Smith, BSN, RN, Vice President of State Relations, Home and Community Based Care
Kathie Smith, RN, has been with the Association for Home and Hospice Care of NC since 2004 and graduated May 12, 2018 with her BSN from Barton College. Prior to her employment at the Association, she worked with the NC DHHS Division of Medical Assistance, the state Medicaid agency, in the Home Care Policy section. Kathie has extensive experience working with the Division of Health Service Regulation on Home Care licensing rules, laws and regulations as well as NC Medicaid policy and billing requirements. She provides technical assistance on a number of regulatory and operational issues to AHHC members. Kathie is certified in integrated chronic disease management, is a master training in Coaching Supervision and served on the North Carolina management team for the Personal and Home Care Aide State Training (PHCAST) grant which has developed Home Care Specialty training for NC home care aides. She also served on the NC Better Jobs Better Care partner team that developed the NC New Organizational Vision Award (NC NOVA), a workforce development program for direct care workers. Kathie is a frequent state and national speaker on topics related to Home Care Licensing rules, regulations, laws, and payer source policies. She is the Editor of 4 member newsletters including the In-Home Aide Partners in Quality Care newsletter with a national viewership. She is a member of the American Nurses Association, the North Carolina Nurses Association, Sigma Theta Tau International Honor Society of Nursing, and Alpha Chi National College Honor Society.