Featuring: Matt Wolfe, Joy Hord, Robb Leandro, Amanda Hayes - Health Care Attorneys, Parker Poe
This highly interactive session featuring Parker Poe’s deep bench of health care attorneys will cover federal and state legal and regulatory issues impacting Medicare-certified home health, home care, hospice and palliative care providers. Unlike most presentations, attendees will be able to hand-pick topics of interest from the cinema “marquee” of topics. Some of the issues to be discussed include: Reimbursement, fraud and abuse, HR issues, disability accommodations, licensure, privacy, Medicaid reform, Medicare changes, and industry consolidation. Attendees can expect to learn relevant information about recent changes and how these changes impact their business and clinical operations. Questions from participants will be encouraged throughout the presentation. Be sure to join us for the Welcome Reception from 5:30pm-6:30pm following this session!
Track
Home Care Home Health Hospice
4/28/2019 4:00 PM
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Opening General Session Monday, April 29, 2019
Leading Change: Building a Team for the Future
Scott Carbonara, Keynote Speaker and “The Leadership Therapist”
Change is the new norm in healthcare. As soon as an organization reaches compliance with the latest mandate, a new change is introduced with its own challenges. How can leaders develop the skills required to lead their teams through any change—into the future of healthcare? The answer is not what you think! During Scott’s tenure as an executive leader in a multibillion dollar healthcare company, Scott learned how to lead change. He became an expert on change, something no one else in the organization knew how to address. The initiatives he led saved the company a fortune and spearheaded change management for every sweeping change inside his organization.
Category
Home Care Home Health Hospice Hospice Medical Director
4/29/2019 8:45 AM
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"2019 Jurisdiction M (JM) Home Health Medicare Workshop Series - Tools for Medicare Success"
Charles Canaan, RN, Senior Provider Relations Representative, Palmetto GBA
Palmetto GBA is pleased to announce our 2019 Hospice and Home Health Workshop Series. These workshops are designed for hospice providers and their staff to equip them with the tools they need to be successful with Medicare billing, coverage and documentation requirements.
4/29/2019 10:30 AM
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Melinda Gaboury, COS-C, Co-Founder/CEO, Healthcare Provider Solutions
The most significant change in Homecare Reimbursement in 20 years will go into effect January 2020. The Patient Driven Groupings Model (PDGM) is complicated, confusing, and overwhelming. CMS has provided some data on the revenue impacts and new PDGM components but there is more to be considered. Operational areas likely impacted under the new payment model include referral and sales management, intake, revenue cycle, operational reporting, order and supply management, and much more. This session will highlight the areas impacted and outline potential process changes to assist in optimizing operations performance under PDGM.
4/29/2019 10:30 AM
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"Documentation and Care Planning: The Integration of Quality Directed Toward Improved Outcomes"
Tina Marrelli, MSN, MA, RN, FAAN
Kim Corral, RN, BSN, MA Ed
Marrelli and Associates, Inc.
Why is effective care planning so important and sometimes elusive in practice? Care planning is the process and driver all directed toward meeting patient goals. What exactly should an effective care plan look like? This foundational presentation lays the groundwork for assessing and improving care plans. With examples and patient case scenarios the presenters will try and make care planning fun, instructive and interactive. Whether experienced or new to care planning, care planning is the structure from which all care is planned, provided, evaluated and documented. Join us for everything you wanted to know about effective and results-oriented care planning.
4/29/2019 10:30 AM
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"Nurturing and Marketing Organizational Culture to Boost Employee Retention and Referrals"
Dan Dunlop, Principal, Jennings Health
In home health, hospice, and home care organizations, recruitment and retention of employees is a top priority. One power way to address recruitment and retention is through an internal branding campaign that promotes a positive organizational culture. Elements of that campaign can then be shared with external audiences (prospective employees) to better position the organization as an employer of choice. In this presentation, the presenter will share a case study from Alliance Behavioral Healthcare, based in Morrisville, NC. He will begin by addressing the need to formally assess the organization’s internal culture and develop a plan to address specific challenges identified in the assessment. Then Dan will walk the audience through the process of developing an internal branding campaign that can eventually be shared with external audiences. He will speak directly to the benefits of this type of campaign (employee morale, development of shared values, etc.) Attendees will leave this presentation with the tools they need to return to their organizations and use a positive internal culture as a powerful marketing and branding tool that can boost internal morale and improve employee recruitment efforts.
Category
Home Care Home Health Hospice
4/29/2019 10:30 AM
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The following awards will be presented at the Awards Luncheon and Ceremony:
Sherry Leigh Thomas Nurse of the Year
Caregiver of the Year
Physician of the Year
Leslie Carswell Leadership Award
Administrative Person of the Year
Paraprofessional of the Year
Category
Home Care Home Health Hospice Hospice Medical Director
4/29/2019 12:15 PM
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Mark P. Sharp, CPA, Partner, BKD
Raymond I. Belles, Managing Consultant, BKD
Home health agencies have experienced some challenging years and 2019 and 2020 promise more of the same. Reimbursement rates have been squeezed, yet costs and regulatory requirements continue to rise. Agencies are challenged to maintain quality while attempting to become more efficient and productive. In this interactive session, the presenters will review findings from the BKD and SHP’s annual benchmark analyses and the financial and operational indicators of the top performing agencies in quality and financial performance. Findings from survey results will be shared on the operational approaches and strategies these top performing agencies use to achieve optimal results in a balanced manner.
4/29/2019 1:45 PM
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Sue Payne, RN, CHCE
VP & Chief Clinical Officer, Corridor
Christopher Attaya, MBA
VP Product Strategy, SHP Data
This session will review how agency outcomes affect star ratings under PDGM. A case study will be presented focusing on care of the patient with a specific primary diagnosis and differences between caring for the patient under PPS versus PDGM. Key areas of focus will be managing inappropriate LUPAs under PDGM, cost effective approaches for improving functional status of patients under PDGM, and recommended metrics to track under PDGM.
4/29/2019 1:45 PM
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Alisa Mason, RN, BSN, Director of Resource Utilization, Advanced Home Care
This is a presentation geared to help agencies work towards decreasing the burden of documentation using evaluation, education, and technology. Many agencies face nursing shortages, largely related to the burden of documentation. The truth is there are many reasons for this and not all are due to regulations or requirements. Learn strategies used (and lessons learned) to help your agency combat the burden of documentation while working towards improving staff satisfaction.
4/29/2019 3:30 PM
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Deb Buenaflor, MBA, Director, Product Management, Forcura
Robin Seidman, RN, BSN, MSN, MBA, LNCC, HCS-D, Senior Director, Clinical Consulting Services, BlackTree Healthcare Consulting
The new home health Conditions of Participation (CoPs) are intended to drive quality in care and eliminate unnecessary procedural requirements for home health agencies. However, in order to realize the benefits these revised CoPs were designed to deliver, home health and hospice organizations need to optimize documentation and technology processes. Presenters will share industry best practices in adhering to these new requirements with technology today and in the future.
4/29/2019 3:30 PM
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Joe Osentoski, Reimbursement Recovery/Appeals Director, Quality in Real Time (QIRT)
While leadership and management deal with results of CMS’ Medicare Administrative Contractor Targeted Probe and Educate (TPE), ZPIC/UPIC audits, and RAC reviews, the battle for Medicare coverage is won or lost at the clinician level. “If it wasn’t charted, it wasn’t done” is the old adage, but “If it was charted wrong, it won’t be paid” is the new version in the Medical Review world of home health. This session combines 11 key Medicare rules and regulations your staff need to know, need to document, and need to follow so that any Medical Review does not take back the visits and cause financial hardships for your agency.
4/29/2019 3:30 PM
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Bill Dombi, President of NAHC, will present the State of the Nation for Home Care, Home Health & Hospice. He specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With over 40 years of experience in health care law and policy, Bill has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975. A much sought after speaker for Associations and health care entities across the nation, it is an honor to have Bill keynote at our 47th Annual Conference!
Category
Home Care Home Health Hospice
4/29/2019 4:45 PM
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Join us after the last session on Monday for drinks and hor d'oeuvres! Network with your colleagues and our vendors before heading out to dinner in downtown Raleigh!
Category
Home Care Home Health Hospice Hospice Medical Director
4/29/2019 5:45 PM
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Category
Home Care Home Health Hospice
4/30/2019 7:30 AM
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"Telling Your Patient’s Story for Review Choice Demonstration"
Charles Canaan, RN, Senior Provider Relations Representative Palmetto GBA
Review Choices Demonstration is on the way to North Carolina. The key to success will be presenting the patient’s story in an organized manner. This session will focus on how to provide the medical necessity details in order to get your pre-claim review submission affirmed.
4/30/2019 8:45 AM
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The Four Selected Managed Care Entities for North Carolina will be Invited to Be a Part of This Panel Discussion. Faculty TBA.
Category
Home Care Home Health Hospice
4/30/2019 8:45 AM
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"2019 Jurisdiction M (JM) Home Health Medicare Workshop Series - Tools for Medicare Success"
MaKisha Pressley-Callaham, Ed.D, Senior Provider Relations Representative , Palmetto GBA
Palmetto GBA is pleased to announce our 2019 Hospice and Home Health Workshop Series. These workshops are designed for hospice providers and their staff to equip them with the tools they need to be successful with Medicare billing, coverage and documentation requirements.
4/30/2019 10:45 AM
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Theresa Canziani, RN, BS, Senior Clinical Consulting Manager, McBee
CMS has provided some data on the revenue impacts and new PDGM components, but there is more to be considered. Revenue Cycle, from beginning to end, will require changes to adapt. Preparing now is essential in being prepared for the PDGM onslaught. This session will: outline how agencies will need to consider process changes in their revenue cycle as a result of PDGM; outline potential strategies for process revisions and adjustments to achieve a successful revenue cycle transition under PDGM; outline billing process changes required by PDGM; and provide a checklist of things to begin implementing today to be ready for a 2020 implementation.
4/30/2019 10:45 AM
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"Retention Strategies That Work for the Home Care and Hospice Industry"
Eric Scharber, Principal, Simione Healthcare Consultants
dba Exact Recruiting
No matter the challenges your organization faces, no issues is as important as that of Talent Acquisition and Retention. In the coming years, winners and losers in this industry will be determined by which organizations can become the employer of choice and who can hold onto top talent. This session will outline key areas to focus on when developing your talent retention strategy. In addition, you will learn what staff are looking for in an employer and the differences in general perceptions. There will be many “takeaways” that can be immediately implemented to improve your organization’s ability to attract and retain the finest staff in the market!
Category
Home Care Home Health Hospice
4/30/2019 10:45 AM
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Karen Tibbs, RN, MS, HCS-D, COS-C, Quality Manager, OASIS and Coding, McBee
The information collected in OASIS-D has the potential to impact payment reform and quality outcome reporting. A complete understanding of the items will be vital. This session details the new GG0100 Prior Functioning, GG0110 Prior Device Use, GG0130 Self Care and GG0170 Mobility. Learn what activities and equipment will be captured and scoring guidance including when to select the “not attempted” codes and when clinicians must use clinical judgment. An in-depth comparison of the new GG items with the current ADl/IADL items will be discussed. This session will explore best practice strategies for accurate assessment as well as ensuring the correlation of OASIS responses and comprehensive documentation.
4/30/2019 10:45 AM
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Category
Home Care Home Health Hospice
4/30/2019 12:15 PM
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Jeri Ann Kelly, CNO Post Acute, McBee
Certified Leadership Coach, Speaker Trainer, the John Maxwell Team, Certified DISC Consultant
By understanding and using the DISC Model of Human Behavior, attendees can improve productivity, reduce conflict and relate to others more effectively within their organization. The DISC assessment will identify traits that, with a positive approach, will change how you interact with everyone around you.
Category
Home Care Home Health Hospice
4/30/2019 1:30 PM
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Melinda Gaboury, COS-C, Co-Founder/CEO, Healthcare Provider Solutions
CMS has provided some data on the revenue impacts and new PDGM components, but there is more to be considered. Revenue Cycle, from beginning to end, will require changes to adapt. Preparing now is essential in being prepared for the PDGM onslaught. This session will: outline how agencies will need to consider process changes in their revenue cycle as a result of PDGM; outline potential strategies for process revisions and adjustments to achieve a successful revenue cycle transition under PDGM; outline billing process changes required by PDGM; and provide a checklist of things to begin implementing today to be ready for a 2020 implementation.
4/30/2019 1:30 PM
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"Home Care and Hospice Advocacy: Leveraging Grassroots to Make a Difference:
Get ready for 2019 Home Care & Hospice Legislative Day on May 1"
Lee Dobson and Cai Yoke - BAYADA Home Health Care
Mary Alice Mirek - Well Care Home Health
Lou Ann Jones - 3HC
Lawmakers make decisions every day that impact home care... from what is covered, to the reimbursement rate, and how we deliver care. Join us for an interactive session where you will learn the issues and how to approach a lawmaker to garner support for home care. The speaker panel will share advocacy tactics and approaches that you can immediately use during lobby. Further, you’ll be able to practice your pitch during a mock legislative meeting. By leveraging grassroots together, we will make a difference for our clients/patients and the staff who care for them at home.
Category
Home Care Home Health Hospice
4/30/2019 3:15 PM
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Christina A. Nuqui, MSW, Onboarding Specialist/Operations Coordinator, Home Health Solutions, LLC
Do your employees feel isolated or undervalued? Do you feel like you don’t have any control of your remote staff? In this presentation we will discuss motivating your remote employees to increase productivity. We will also discuss different management techniques for remote leaders.
Category
Home Care Home Health Hospice
4/30/2019 3:15 PM
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Sharon Harder, Consultant, Excel Health Group
PDGM represents the most sweeping change to home health reimbursement in over two decades - and payment reform is affecting other post-acute sectors beyond home health. The opportune question is whether PDGM presents a threat or unprecedented opportunity! PDGM presents unique challenges to home health providers as they retool operations to maximize reimbursement under a new set of rules as well as understanding marketing opportunities that are presented by the effects of payment reform in other sectors of post-acute care. Join us for a session devoted to understanding the opportunities presented by patient driven payment as we explore not only what PDGM will mean for NC home health agencies, but the opportunities that could be derived from payment reform initiatives affecting SNFs in NC markets.
4/30/2019 3:15 PM
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Laura Page-Greifinger, CEO/President, Quality in Real Time (QIRT)
Documentation within the home care industry is problematic at best and causes a lot of issues with agencies. Poor practices need to be eradicated and replaced with clinical documentation that meets all requirements and does not need to be a problem for staff. Learn how to implement a Clinical Documentation Improvement Program in your agency to ensure staff document what is necessary and correct to provide the story of the patient - a beginning, a middle, and an end.
4/30/2019 3:15 PM
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Heather Calhoun, RN, BSN, COSC, HCSD, HCSH
Home Health Solutions
Face to face requirements have been the thorn in the side of every home health agency since its inception in 2011. Since that time, there have been a number of modifications to the requirements to face to face but one thing holds true: it is still the number 1 reason for denials of claims submitted for Medicare review. This means that not only are there still questions surrounding the completion of a valid face to face encounter but agencies are finding this lack of knowledge is leading to costly consequences. This session will both enlighten and educate agencies on how to properly audit face to face encounter documents for compliance. We will also discuss the critical thinking skills needed to look at all angles of the face to face encounter note.
4/30/2019 4:30 PM
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Lee Horner, CEO, Synzi
Jamie Hynes, President, Trilogy Home Healthcare
This session will highlight how home health and visiting nurse organizations can use virtual care to conveniently engage at-home patients while reducing staff’s related travel and transportation costs. As a result, staff can convert drive-time to patient-time and be able to see 3 patients virtually for every 1 in-person visit. As productivity is enhanced, agencies can strengthen their referral streams while engaging their current patient community more conveniently and frequently. Case studies will be shared.
Objectives:
1.) Explain the role of virtual care in augmenting and accelerating home health staff and visiting nurses’ delivery of compassionate/convenient care
2.) Demonstrate how a care team can monitor and motivate patients via technology
3.) Define time, clinical, resourcing/cost KPIs
4.) Identify critical components of virtual care deployment
5.) Highlight how technology can help an agency survive and thrive under PDGM.
4/30/2019 4:30 PM
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"Brand Ambassadors: Delivering Your Value Proposition Everyday"
Adrian Killebrew, Business Development Executive
Axxess
For the first time in history, five generations can be found working side by side in the workforce. A talent gap is forming as Baby Boomers age into retirement and Millennials climb the corporate ladder. In 2016, 60 percent of all home care workers were part time or part year workers. Learn how to deliver on your value proposition as a recruitment strategy to engage, enable, and energize the evolving workforce.
Category
Home Care Home Health Hospice
4/30/2019 4:30 PM
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